Articles

How To Get Product Development Right the First Time: Advice from the Pro’s

Christie Pronto
April 16, 2025

How To Get Product Development Right the First Time: Advice from the Pro’s

Product development isn’t hard because the tech is tricky. It’s hard because most teams start with the wrong assumptions—and keep building anyway.

They always come with something.

A Figma. A pitch deck. A prototype that sort of works but doesn’t actually do what they need it to. A Notion board full of features. A codebase that someone’s cousin built before they got a real job.

It’s not nothing. But it’s not a product, either.

And deep down, they know it. They’re already tired. They’ve already spent too much. They’re already wondering if this idea was a mistake.

They’ve been told to just build an MVP. But no one ever told them how to do it right.

Until now…

The Hidden Cost of Getting Started Too Soon

The problem with most product ideas isn’t that they’re bad. It’s that they were set in motion before anyone really asked the hard questions:

What is this actually solving?

Who will use it, and why?

What happens after version one?

Instead, someone—usually under pressure—goes hunting for help. They find a designer who makes it look slick. Or a solo dev who builds something quickly. Or an agency that says yes to everything and asks nothing.

By the time they reach us, they’re often out of energy, over budget, and still stuck. Because what they have isn’t a product. It’s an expensive guess.

We’ve seen it across industries:

  • A startup founder hired three different freelancers to build an MVP and ended up with a codebase no one could maintain. By the time they came to us, they’d spent $85,000 and had zero users.
  • A healthcare platform launched with a beautiful UI—but none of the backend workflows had been tested with actual clinic staff. Adoption flopped, and the founder was left scrambling.
  • A mid-size construction firm tried turning their manual process into a dashboard—but the logic didn’t reflect the actual day-to-day of their crews. It looked great, but nobody used it.

These aren’t exceptions. They’re patterns. And they all start with momentum that’s pointed in the wrong direction.

Why Products Fail—and What to Do Instead

Most teams focus too early on building. They assume the sooner they get something into users’ hands, the faster they’ll learn.

But if what you hand over is fundamentally misaligned with what your users need, there’s nothing to learn except that you have to rebuild it all.

Here’s what works instead:

Validate the core job before building any interface. If you can’t clearly describe what a user is trying to accomplish—and how your product makes that faster, easier, or cheaper—you’re not ready to build.

Map the workflows manually. We walk clients through their existing process first, using sticky notes, whiteboards, or shared docs. If you can’t model it on paper, you can’t model it in code.

Define your first success metric. Not growth. Not “stickiness.” Just one core action that tells you this thing has value. If you can’t track that, you’re still guessing.

Design the right interface last. Great UI means nothing if it’s layered over bad logic. Figure out what the tool needs to do before worrying about how it looks.

Don’t chase feature parity. If you’re replacing a spreadsheet, your MVP should not do everything that spreadsheet does. Your goal is to do one or two things better—faster, simpler, cleaner.

One founder came to us after a year of building. What they really needed was a week of clarity. Their biggest blocker wasn’t tech—it was focus.

This is what we mean by getting product development right the first time. You start slow so you can go fast later. You trade speed for clarity. You don’t build until the build makes sense.

AI generated image of calm and Zen

Product Confusion Masquerading as Progress

There’s one thread that runs through every industry we work with: product confusion dressed up as momentum.

A logistics company that built a back-office tool that no one uses—because it solves the wrong pain point.

A service business that turned their internal spreadsheet into a customer-facing dashboard—without rethinking UX.

A funded startup that got a half-functioning MVP out the door—then realized the core logic couldn’t scale.

They all had momentum. Just not the kind that leads to something usable.

Our job is to interrupt that momentum, ask better questions, and build something that fits the real world—not the hopeful version in a deck.

Because software isn’t just code. It’s the strategy that comes before it. It’s the understanding of how people think and work.

It’s the decision not to build until you’re clear about why you’re building it.

We believe that business is built on transparency and trust. We believe good software is built the same way.

How to Tell If You’re Building the Wrong Thing

We often get pulled into projects that are already underway. Sometimes there’s working code. Sometimes there’s a team. Sometimes there’s even traction.

But here are a few red flags that tell us the core strategy still isn’t right:

  • You need a demo to explain how it works.
  • You’ve changed your product positioning more than once in the past six months.
  • The feature roadmap is driven by internal stakeholders, not user behavior.
  • Your ops team is still using the old system “just in case.”

If any of these sound familiar, it doesn’t mean your product is doomed. It just means you might need a pause—not to stop momentum, but to redirect it.

Getting It Right the Second Time (or Third)

A client once told us:

“I wish I had talked to you six months ago. I would’ve saved myself $60K and two full quarters of spinning my wheels.”

That’s not unique. We hear it all the time. And while we can’t change the past, we can offer a better path forward:

Start with clarity. Build with purpose. Measure what matters.

When product development works the way it should, it feels… calm.

You’re not sprinting to nowhere. You’re not piling on features out of fear. You’re not hoping your users “get it” when you don’t even fully get it yet yourself.

Getting it right means your product makes sense.

It works the way your users think.

It solves a real problem—and proves it, one clear outcome at a time.

That kind of software isn’t lucky. It’s built with intention. It’s built by teams who stop, ask, rethink, and choose clarity over speed.

And when you do it that way, you don’t just ship something. You build something that matters.

If your product feels like it’s moving but not landing, it might be time to stop and ask the questions no one asked at the start. 

That’s how you get it right—whether it’s the first time, or the third.

This blog post proudly brought to you by Big Pixel, a 100% U.S. based custom design and software development firm located near the city of Raleigh, NC.

Dev
Biz
Strategy
Christie Pronto
April 16, 2025
Podcasts

How To Get Product Development Right the First Time: Advice from the Pro’s

Christie Pronto
April 16, 2025

How To Get Product Development Right the First Time: Advice from the Pro’s

Product development isn’t hard because the tech is tricky. It’s hard because most teams start with the wrong assumptions—and keep building anyway.

They always come with something.

A Figma. A pitch deck. A prototype that sort of works but doesn’t actually do what they need it to. A Notion board full of features. A codebase that someone’s cousin built before they got a real job.

It’s not nothing. But it’s not a product, either.

And deep down, they know it. They’re already tired. They’ve already spent too much. They’re already wondering if this idea was a mistake.

They’ve been told to just build an MVP. But no one ever told them how to do it right.

Until now…

The Hidden Cost of Getting Started Too Soon

The problem with most product ideas isn’t that they’re bad. It’s that they were set in motion before anyone really asked the hard questions:

What is this actually solving?

Who will use it, and why?

What happens after version one?

Instead, someone—usually under pressure—goes hunting for help. They find a designer who makes it look slick. Or a solo dev who builds something quickly. Or an agency that says yes to everything and asks nothing.

By the time they reach us, they’re often out of energy, over budget, and still stuck. Because what they have isn’t a product. It’s an expensive guess.

We’ve seen it across industries:

  • A startup founder hired three different freelancers to build an MVP and ended up with a codebase no one could maintain. By the time they came to us, they’d spent $85,000 and had zero users.
  • A healthcare platform launched with a beautiful UI—but none of the backend workflows had been tested with actual clinic staff. Adoption flopped, and the founder was left scrambling.
  • A mid-size construction firm tried turning their manual process into a dashboard—but the logic didn’t reflect the actual day-to-day of their crews. It looked great, but nobody used it.

These aren’t exceptions. They’re patterns. And they all start with momentum that’s pointed in the wrong direction.

Why Products Fail—and What to Do Instead

Most teams focus too early on building. They assume the sooner they get something into users’ hands, the faster they’ll learn.

But if what you hand over is fundamentally misaligned with what your users need, there’s nothing to learn except that you have to rebuild it all.

Here’s what works instead:

Validate the core job before building any interface. If you can’t clearly describe what a user is trying to accomplish—and how your product makes that faster, easier, or cheaper—you’re not ready to build.

Map the workflows manually. We walk clients through their existing process first, using sticky notes, whiteboards, or shared docs. If you can’t model it on paper, you can’t model it in code.

Define your first success metric. Not growth. Not “stickiness.” Just one core action that tells you this thing has value. If you can’t track that, you’re still guessing.

Design the right interface last. Great UI means nothing if it’s layered over bad logic. Figure out what the tool needs to do before worrying about how it looks.

Don’t chase feature parity. If you’re replacing a spreadsheet, your MVP should not do everything that spreadsheet does. Your goal is to do one or two things better—faster, simpler, cleaner.

One founder came to us after a year of building. What they really needed was a week of clarity. Their biggest blocker wasn’t tech—it was focus.

This is what we mean by getting product development right the first time. You start slow so you can go fast later. You trade speed for clarity. You don’t build until the build makes sense.

AI generated image of calm and Zen

Product Confusion Masquerading as Progress

There’s one thread that runs through every industry we work with: product confusion dressed up as momentum.

A logistics company that built a back-office tool that no one uses—because it solves the wrong pain point.

A service business that turned their internal spreadsheet into a customer-facing dashboard—without rethinking UX.

A funded startup that got a half-functioning MVP out the door—then realized the core logic couldn’t scale.

They all had momentum. Just not the kind that leads to something usable.

Our job is to interrupt that momentum, ask better questions, and build something that fits the real world—not the hopeful version in a deck.

Because software isn’t just code. It’s the strategy that comes before it. It’s the understanding of how people think and work.

It’s the decision not to build until you’re clear about why you’re building it.

We believe that business is built on transparency and trust. We believe good software is built the same way.

How to Tell If You’re Building the Wrong Thing

We often get pulled into projects that are already underway. Sometimes there’s working code. Sometimes there’s a team. Sometimes there’s even traction.

But here are a few red flags that tell us the core strategy still isn’t right:

  • You need a demo to explain how it works.
  • You’ve changed your product positioning more than once in the past six months.
  • The feature roadmap is driven by internal stakeholders, not user behavior.
  • Your ops team is still using the old system “just in case.”

If any of these sound familiar, it doesn’t mean your product is doomed. It just means you might need a pause—not to stop momentum, but to redirect it.

Getting It Right the Second Time (or Third)

A client once told us:

“I wish I had talked to you six months ago. I would’ve saved myself $60K and two full quarters of spinning my wheels.”

That’s not unique. We hear it all the time. And while we can’t change the past, we can offer a better path forward:

Start with clarity. Build with purpose. Measure what matters.

When product development works the way it should, it feels… calm.

You’re not sprinting to nowhere. You’re not piling on features out of fear. You’re not hoping your users “get it” when you don’t even fully get it yet yourself.

Getting it right means your product makes sense.

It works the way your users think.

It solves a real problem—and proves it, one clear outcome at a time.

That kind of software isn’t lucky. It’s built with intention. It’s built by teams who stop, ask, rethink, and choose clarity over speed.

And when you do it that way, you don’t just ship something. You build something that matters.

If your product feels like it’s moving but not landing, it might be time to stop and ask the questions no one asked at the start. 

That’s how you get it right—whether it’s the first time, or the third.

This blog post proudly brought to you by Big Pixel, a 100% U.S. based custom design and software development firm located near the city of Raleigh, NC.

Our superpower is custom software development that gets it done.